Dear Loyal Guest,

In these unpredictable times, we want you to know that we are committed to the safety, health and well-being of you, our team members and our community are our number one priority.  Our approach to hospitality has been guided by family first and we consider you as part of our family.  We realize that these times may seem uncertain, but one thing remains clear to us- you are the reason we do what we do every day and we sincerely appreciate you staying with us!

While we are always committed to the highest level of cleanliness and sanitation, in light of the ongoing developments regarding COVID-19, we are taking extra recommended precautions from the CDC and local health experts to maintain common and high traffic areas of the hotel in addition to additional cleaning of touch points in guestrooms after each stay.

We are monitoring and following recommendations and guidelines of local officials and will do everything we can to mitigate any concerns.  We will make any adjustments that are recommended by the CDC or local officials as they become available. You can learn more about the City of New Orleans and local hospitality partners, including the Louis Armstrong New Orleans International Airport, the Port of New Orleans, and the Ernest Morial Convention Center about COVID-19 Preparedness and updated information regarding restrictions you can visit

We will continue to monitor this situation and adjust our plan as necessary to insure we maintain the highest level of quality and cleanest environment possible.  Thank you again for trusting us with your stay and visit to New Orleans.

Yours in hospitality,

General Manager